Industrial manufacturer · $180M
Northline Precision: cash back on the balance sheet
A precision-components manufacturer was financing its customers. We cut DSO 24 days and pulled $4.2M back onto the balance sheet.
24 days
DSO reduction
67 → 43 days in two quarters
$4.2M
Cash unlocked
Pulled forward into operating cash
68%
Cut in invoices >60 days
34% of AR → 11%
The problem
The cash was already theirs
Northline shipped complex configured orders into OEMs that paid when they felt like it. Billing errors on change orders created a permanent 60-day dispute pile. Collectors rotated 380 accounts and chased whoever picked up the phone.
Midwest, US · $180M revenue
What we changed
- Rebuilt invoice quality gates on configured orders and change-order billing
- Stood up a dedicated dispute desk with a 5-day close SLA
- Split the portfolio: strategic OEM coverage vs. systematic mid-tier cadences
- Installed weekly cash forecast the plant controller could actually defend
“We thought late pay was just how OEMs work. It was how we invoiced and how we followed up. The cash was sitting in our own process.”
Elena Voss
CFO, Northline Precision
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